Privacy Policy

1. Introduction

IntentMesh LLC, operating as ElevatorConstructor Services (“we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website at services.elevatorconstructor.com and our related services.

2. Information We Collect

Information You Provide

• Name and email address (during checkout)
• Business name and contact information (during onboarding)
• Content and images you provide for your website
• Communications you send to us via email

Information Collected Automatically

• Browser type, device information, and operating system
• IP address and approximate geographic location
• Pages visited and time spent on our website
• Referral source (how you found our site)

Payment Information

Payment processing is handled entirely by Stripe, Inc. We do not receive, store, or have access to your full credit card number, CVV, or bank account details. Stripe may share with us your name, email, card brand, last four digits, and expiration date for transaction reference purposes. Stripe's handling of your payment data is governed by their Privacy Policy.

3. How We Use Your Information

• To process your purchase and provide the Services you ordered
• To communicate with you about your project, onboarding, and support
• To send transaction-related emails (receipts, onboarding instructions, updates)
• To improve our website and services based on usage patterns
• To comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

We use the following third-party services to operate:

5. Cookies & Analytics

Our website currently uses minimal cookies required for functionality (e.g., Stripe checkout session handling). We do not use third-party advertising cookies or invasive tracking technologies. If we add analytics in the future, we will update this policy and provide appropriate notice.

6. Data Security

We implement industry-standard security measures to protect your information:

• All data transmitted via HTTPS/TLS encryption
• Payment data handled by PCI DSS Level 1 certified processor (Stripe)
• Hosting infrastructure protected by Cloudflare's enterprise security
• Access to customer data restricted to authorized personnel only

While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide the Services and fulfill the purposes described in this policy. After you cancel your subscription:

• Website content and assets are retained for 30 days for export purposes
• Transaction records are retained as required by tax and accounting regulations
• Communication records may be retained for up to 2 years
• You may request deletion of your personal data at any time

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of any marketing communications
• Receive a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected].

9. Children's Privacy

Our Services are intended for business use and are not directed at individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on our website. The “Last updated” date at the top reflects the most recent revision.

11. Contact

For privacy-related questions or requests, contact us at: [email protected]

IntentMesh LLC
Operating as ElevatorConstructor Services